48 Learning Programmes
20 free skills courses and 28 professional certificate programmes, with structured lessons, practical activities, assessments and certificates of completion.
PCT-FSC-001
Basic Computer Skills
Build confidence using a computer for study, work and everyday tasks. Learn hardware basics, Windows navigation, file management, productivity tools, internet use and safe digital habits.
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PCT-FSC-002
Microsoft Word Fundamentals
Learn how to create, format, review and prepare professional documents in Microsoft Word for academic, personal and workplace use.
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PCT-FSC-003
Microsoft Excel Basics
Master the essentials of Microsoft Excel and gain confidence organising data, performing calculations, sorting information and creating charts.
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PCT-FSC-004
PowerPoint Presentations
Create clear, professional and engaging presentations using Microsoft PowerPoint. Learn slide planning, visual design, media, transitions and delivery techniques.
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PCT-FSC-005
Internet & Email Basics
Learn how to use the internet effectively, search for reliable information and communicate professionally through email while staying safe online.
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PCT-FSC-006
Typing Skills
Improve typing speed, accuracy and confidence through correct posture, touch-typing technique, keyboard familiarity and practical drills.
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PCT-FSC-007
Customer Service Excellence
Develop practical customer service skills that build trust, resolve problems and create memorable experiences across face-to-face, phone and digital channels.
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PCT-FSC-008
Communication Skills
Communicate clearly, confidently and professionally in study, work and everyday life through speaking, listening, writing and presentation skills.
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PCT-FSC-009
Time Management & Productivity
Make every minute count by learning to prioritise, plan, set goals, reduce time-wasters and build a sustainable productivity system.
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PCT-FSC-010
Personal Development & Goal Setting
Build self-awareness, positive habits, confidence and goal-setting skills that support personal, academic and career growth.
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PCT-FSC-011
Introduction to Entrepreneurship
Learn the mindset, tools and steps needed to identify opportunities, test business ideas, understand business models and prepare for launch.
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PCT-FSC-012
Financial Literacy Basics
Take control of your money by learning budgeting, saving, responsible credit use, financial protection and simple long-term planning.
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PCT-FSC-013
Record Keeping for Small Businesses
Learn practical methods to record sales, expenses, inventory and cash movement so you can understand performance and make better business decisions.
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PCT-FSC-014
Social Media for Beginners
Discover how major social platforms work and learn to build a profile, create content, engage communities, schedule posts and measure results.
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PCT-FSC-015
Digital Marketing Basics
Learn essential digital marketing strategies to reach the right audience, create valuable content, use social and email channels and improve results using analytics.
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PCT-FSC-016
Graphic Design Fundamentals
Learn the foundations of visual communication including layout, colour, typography, images, branding and export workflows for digital and print design.
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PCT-FSC-017
Canva for Beginners
Learn to use Canva to create professional social media graphics, presentations, flyers and business materials even without previous design experience.
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PCT-FSC-018
Introduction to Cyber Safety
Learn practical ways to recognise common cyber threats, protect accounts and personal information, avoid phishing and secure everyday devices.
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PCT-FSC-019
Job Readiness & CV Writing
Prepare for the job market with a clear career direction, an ATS-friendly CV, achievement-focused writing, strong cover letters and organised applications.
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Interview Skills & Confidence Building
Prepare for interviews with research, confident self-introductions, structured answers, professional body language, virtual interview skills and follow-up strategies.
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Financial Management & Bookkeeping
Develop practical financial-management and bookkeeping skills for small organisations, offices and growing businesses, from source documents and cashbooks to budgets, reconciliations and management reports.
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Basic Marketing and Sales Management
Learn how to understand customers, position an offer, plan practical marketing activities, manage a sales pipeline and improve customer acquisition and retention.
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Basic Computer Skills
A two-month professional certificate pathway covering computer fundamentals, Windows, files, office productivity, email, internet use, collaboration and digital safety.
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Starting and Managing Small Business
Turn a business idea into a practical operating plan by learning opportunity analysis, business models, basic finance, marketing, operations, compliance and growth planning.
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Labour Relations and Law
Build practical understanding of workplace relations, employment documentation, fair procedures, discipline, grievances, dispute prevention and responsible HR administration. Content is educational and should be aligned with current Namibian labour requirements by the institution.
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Customer Care and Services
Develop professional customer-service skills for front desks, shops, offices, call centres and service businesses, with emphasis on communication, problem solving and customer loyalty.
View coursePCT-PC-007
Administrative Assistance
Prepare for administrative-support roles through practical office communication, filing, scheduling, document preparation, meetings, records and everyday coordination.
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HR (Payroll Administration)
Learn practical payroll administration, employee records, pay-cycle preparation, deductions, controls, confidentiality and payroll reporting for an HR support environment.
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Personal Assistance
Develop executive and personal-assistant skills including diary control, communication, travel, meetings, task follow-up, confidentiality and professional support.
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Receptionist
Prepare for front-office receptionist duties with practical training in visitor handling, telephone etiquette, appointments, records, customer care and office coordination.
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CCTV Control Room Operation
Learn control-room professionalism, CCTV system basics, observation, incident logging, communication, evidence handling and safe escalation. Site-specific legal and security procedures should always be followed.
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Hotel & Guesthouse Management
Learn the essentials of operating a small hotel or guesthouse, including reservations, front office, housekeeping coordination, guest service, basic finance and service quality.
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Medical Office Receptionist
Train for non-clinical medical front-office support: patient reception, appointments, records, communication, billing administration, confidentiality and professional healthcare-office workflows.
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Health and Safety Management
Build practical occupational health-and-safety management skills for identifying hazards, assessing risks, implementing controls, reporting incidents and supporting a safer workplace.
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Project Management
Learn practical project management from initiation and scope through scheduling, budgeting, risk, communication, monitoring and project close-out.
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Library Assistance
Prepare for library-assistant work through customer service, circulation, shelving, classification basics, information support, digital resources and records.
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PCT-PC-017
Tour Guiding
Develop foundational tour-guiding skills for planning visitor experiences, interpreting places and culture, communicating with groups, managing logistics and responding to common tour issues.
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Logistics & Supply Chain Management
Learn the flow of goods, information and suppliers across purchasing, inventory, warehousing, transport, order fulfilment and performance management.
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Transport Management
Develop practical transport-management skills including fleet records, route planning, scheduling, driver coordination, vehicle compliance, costs and delivery performance.
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Office Management Skills
Build the practical skills needed to coordinate an efficient office, including workflow, records, meetings, supplies, communication, basic budgets and team support.
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Waste Management
Learn practical waste-management fundamentals including waste identification, segregation, storage, collection, recycling, records, health and safety, and environmental responsibility.
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Pre-School Teaching
Introduce early-childhood classroom support through child development, play-based learning, routines, activity planning, inclusion, observation and safe learning environments.
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Counselling and Psychology
A foundational, non-clinical introduction to helping skills, human behaviour, communication, ethics, boundaries, stress, relationships and referral. It does not qualify a learner to diagnose or practise as a licensed psychologist or counsellor.
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Child Day Care
Learn practical foundations for safe, caring and organised child day-care support, including routines, hygiene, play, supervision, communication and safeguarding.
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Call Center Management
Develop call-centre supervision and management skills across service standards, call handling, staffing, coaching, quality assurance, complaints, reporting and performance improvement.
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Investment Management
Learn foundational investment-management concepts including goals, risk, return, diversification, asset classes, portfolio thinking, fees and disciplined review. This course is educational and does not provide personalised investment advice.
View coursePCT-PC-027
Operations Management
Learn how organisations design, run and improve day-to-day operations through process mapping, capacity, quality, inventory, scheduling, performance data and continuous improvement.
View coursePCT-PC-028
Retail Management
Build practical retail-management skills in customer service, merchandising, stock control, cash handling, staff coordination, promotions, loss prevention and store performance.
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