1
Professional PA Role, Standards & Confidentiality
2–4 hours incl. practical work
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PCT-PC-009 · Professional Certificate Programme · School of Administration & Office Practice
Personal Assistance
Develop executive and personal-assistant skills including diary control, communication, travel, meetings, task follow-up, confidentiality and professional support.
2 Months DurationBeginner LevelOnline / Self-Paced FormatPloutos Certificate of Completion Award
Course overview
Develop executive and personal-assistant skills including diary control, communication, travel, meetings, task follow-up, confidentiality and professional support.
What you will learn
- Manage diaries, priorities and appointments
- Coordinate meetings, travel and communications
- Prepare executive documents and follow-ups
- Handle confidential information professionally
- Anticipate needs and maintain dependable support systems
Programme structure
This programme includes 8 structured lessons, practical activities, portfolio evidence and a final online knowledge check. Complete all lessons and achieve the required assessment mark to unlock the course certificate.
Learning Outcomes
- Manage diaries, priorities and appointments
- Coordinate meetings, travel and communications
- Prepare executive documents and follow-ups
- Handle confidential information professionally
- Anticipate needs and maintain dependable support systems
Programme Information
- Programme type: Professional Certificate Programme
- Course code: PCT-PC-009
- Study load: 8 structured weekly lessons plus practical portfolio work
- Award: Ploutos Certificate of Completion
Open online enrolment. Any tuition or programme fee must be set by Ploutos administration before billing; no fee is pre-filled in this package.
Curriculum
8 Structured Lessons
2
Diary, Calendar & Priority Management
2–4 hours incl. practical work
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3
Professional Calls, Email & Correspondence
2–4 hours incl. practical work
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4
Meetings, Briefing Packs, Minutes & Follow-Up
2–4 hours incl. practical work
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5
Travel, Itineraries, Bookings & Expense Records
2–4 hours incl. practical work
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6
Document Control, Filing & Executive Information
2–4 hours incl. practical work
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7
Task Tracking, Deadlines & Stakeholder Coordination
2–4 hours incl. practical work
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8
Executive Support Simulation & Personal Assistant Capstone
2–4 hours incl. practical work
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