1
Introduction to Psychology, Behaviour & Human Development
2–4 hours incl. practical work
🔒 Enrol to unlock
PCT-PC-023 · Professional Certificate Programme · School of Health, Safety & Human Services
Counselling and Psychology
A foundational, non-clinical introduction to helping skills, human behaviour, communication, ethics, boundaries, stress, relationships and referral. It does not qualify a learner to diagnose or practise as a licensed psychologist or counsellor.
3 Months DurationBeginner LevelOnline / Self-Paced FormatPloutos Certificate of Completion Award
Course overview
A foundational, non-clinical introduction to helping skills, human behaviour, communication, ethics, boundaries, stress, relationships and referral. It does not qualify a learner to diagnose or practise as a licensed psychologist or counsellor.
What you will learn
- Explain foundational concepts in human behaviour and helping relationships
- Use active listening and basic helping communication
- Maintain boundaries, confidentiality and ethical conduct
- Recognise situations requiring referral to qualified professionals
- Apply self-awareness and reflective practice in supportive conversations
Programme structure
This programme includes 12 structured lessons, practical activities, portfolio evidence and a final online knowledge check. Complete all lessons and achieve the required assessment mark to unlock the course certificate.
Learning Outcomes
- Explain foundational concepts in human behaviour and helping relationships
- Use active listening and basic helping communication
- Maintain boundaries, confidentiality and ethical conduct
- Recognise situations requiring referral to qualified professionals
- Apply self-awareness and reflective practice in supportive conversations
Programme Information
- Programme type: Professional Certificate Programme
- Course code: PCT-PC-023
- Study load: 12 structured weekly lessons plus practical portfolio work
- Award: Ploutos Certificate of Completion
Open online enrolment. Any tuition or programme fee must be set by Ploutos administration before billing; no fee is pre-filled in this package.
Curriculum
12 Structured Lessons
2
Self-Awareness, Values, Bias & Reflective Practice
2–4 hours incl. practical work
🔒 Enrol to unlock
3
Helping Relationships, Rapport & Psychological Safety
2–4 hours incl. practical work
🔒 Enrol to unlock
4
Active Listening, Empathy & Communication Skills
2–4 hours incl. practical work
🔒 Enrol to unlock
5
Questions, Summarising & Goal-Focused Conversations
2–4 hours incl. practical work
🔒 Enrol to unlock
6
Emotions, Stress, Coping & Resilience Concepts
2–4 hours incl. practical work
🔒 Enrol to unlock
7
Relationships, Conflict & Interpersonal Patterns
2–4 hours incl. practical work
🔒 Enrol to unlock
8
Boundaries, Confidentiality, Ethics & Record Keeping
2–4 hours incl. practical work
🔒 Enrol to unlock
9
Loss, Crisis Awareness & Supportive First Response
2–4 hours incl. practical work
🔒 Enrol to unlock
10
Diversity, Culture, Inclusion & Respectful Practice
2–4 hours incl. practical work
🔒 Enrol to unlock
11
Referral, Safeguarding & Working Within Competence
2–4 hours incl. practical work
🔒 Enrol to unlock
12
Integrated Helping-Skills Practice & Counselling Capstone
2–4 hours incl. practical work
🔒 Enrol to unlock