PCT-PC-028 · Professional Certificate Programme · School of Business, Finance & Management

Retail Management

Build practical retail-management skills in customer service, merchandising, stock control, cash handling, staff coordination, promotions, loss prevention and store performance.

2 Months DurationIntermediate LevelOnline / Self-Paced FormatPloutos Certificate of Completion Award

Course overview

Build practical retail-management skills in customer service, merchandising, stock control, cash handling, staff coordination, promotions, loss prevention and store performance.

What you will learn

Coordinate day-to-day retail store operations
Apply merchandising and customer-service standards
Maintain stock, receiving and replenishment records
Use cash-control and loss-prevention procedures
Track sales, promotions and store performance

Programme structure

This programme includes 8 structured lessons, practical activities, portfolio evidence and a final online knowledge check. Complete all lessons and achieve the required assessment mark to unlock the course certificate.

Learning Outcomes

Coordinate day-to-day retail store operations
Apply merchandising and customer-service standards
Maintain stock, receiving and replenishment records
Use cash-control and loss-prevention procedures
Track sales, promotions and store performance

Programme Information

Programme type: Professional Certificate Programme
Course code: PCT-PC-028
Study load: 8 structured weekly lessons plus practical portfolio work
Award: Ploutos Certificate of Completion

Open online enrolment. Any tuition or programme fee must be set by Ploutos administration before billing; no fee is pre-filled in this package.

Curriculum